Store Policies

 

SHIPPING TIMELINE
Within 10 days (Monday-Friday)

Custom orders current time: 14 days


STOLEN / LOST PACKAGES
MCristineDesign is not responsible for any stolen or lost packages in transit. For these issues please contact USPS directly at 1-800-ASK-USPS.

EXCHANGE & RETURN POLICY
MCristineDesign does not offer any exchanges, returns or refunds of any kind. Please make sure you order your correct phone size. ALL SALES ARE FINAL.

DAMAGED OR WRONG ITEMS

Unfortunately mistakes happen. If you receive a damaged or wrong item, please email mcristinedesign@gmail.com within 7 days to correct the issue if the item has not been worn or used.